If you wish to change or amend your booking, Stoke will make every effort to assist you but cannot guarantee to be able to accommodate your desired amendment. Stoke reserves the right to impose a charge for any booking changes. The amendment charge is non-refundable, and in no case will it cost more than 10% of the product price. If you wish to cancel the trip, you must inform Stoke as soon as possible. All cancellation requests must be given in writing to [email protected]. Cancellations will be effective as of the date received. If you cancel 31 or more days from the product date, you will be fully refunded less 15% of the product price (minimum of 15€) as an administration fee*. If you cancel between 3 and 31 days from the product date, you will be fully refunded less 50% of the product price. If you cancel within 72 hours (3 days) from the product date, you will receive no refund. Minimum age 18 years.